eCommerce Marketing

Digital River Alternate options for 2024

Estimated learn time: 10 minutes, 22 seconds

There are quite a lot of Digital River options in the marketplace, and chances are you’ll not know what makes any of them stand out particularly. 

It’s particularly necessary to notice that Digital River is a service provider of document (MoR), which signifies that many fee service suppliers might not embrace the form of complete providers you’re used to with an MoR. 

On this submit, we cowl: 

FastSpring handles the complete fee course of from checkout to remitting end-of-year taxes for SaaS corporations. To study extra about how FastSpring may also help you scale rapidly, join a free account or request a demo as we speak.

Why the Greatest Digital River Various Is a Service provider of File

Should you’re acquainted with Digital River however aren’t acquainted with the time period “service provider of document,”  you may not be acquainted with precisely what number of advantages include utilizing one. 

Right here’s a refresher on what an MoR is and why — if your small business is presently utilizing one to monetize your SaaS, software program, or different digital product — you in all probability need to make sure you preserve utilizing one.

What Is a Service provider of File?

A service provider of document (MoR) is the entity that really sells the products and providers to the client. Firms can function their very own MoR, however many decide to outsource that duty to an organization like Digital River or FastSpring to promote items and providers on their behalf.

The MoR takes on the legal responsibility of SaaS transactions for you, which means they deal with every part from fee processing, to chargeback administration, to assortment and remittance of taxes, and even compliance with native legal guidelines and rules. And since the MoR is responsible for points in these areas, they deal with resolving these points so that you don’t should. 

Digital-commerce-reliant companies that make the most of an MoR can focus much less on ecommerce and extra on making nice software program, SaaS, video video games, cellular video games, or different digital items. 

What Makes a Service provider of File Totally different From Cost Service Suppliers?

Cost service suppliers (PSPs), like MoRs, function a bridge between companies that need to promote a product, and the specialised networks and providers which can be wanted on the again finish to make these transactions occur. These specialised networks and providers might embrace fee gateways, fee processing, a service provider account to simply accept debit and bank card funds, and others.

PSPs normally additionally embrace some kind of ecommerce platform and/or integration performance (corresponding to APIs, plugins, particular integrations, and many others.) to combine their funds platform or checkout together with your on-line retailer or web site, however choices will range.

Nevertheless, fee service suppliers normally cease in need of managing danger, dealing with taxes, and aiding with chargebacks. If guidelines and rules change in any of the areas or nations the place you promote your product, you’d be liable for maintaining monitor of these adjustments and updating your PSP processes and checkout accordingly. 

Some PSPs might provide upgradeable fee options to get their providers nearer to those who an MoR consists of robotically, however they’re usually bolt-on options, and they’ll include improve charges. For instance, Stripe has a fraud prevention improve referred to as Radar, but it surely comes with extra prices per transaction charges.

Develop With FastSpring, an Skilled Service provider of File

FastSpring is the main service provider of document for international software program corporations, powering over a billion {dollars} in worldwide transactions yearly.

Listed here are only a few of the explanations we’ve earned that repute.

We Have A long time of Expertise

Based in 2005, FastSpring has twenty years of expertise with enabling international funds, and we’ve been part of the SaaS panorama because it has grown. 

Due to this, our workforce deeply understands the complexities of promoting digital items and software program, together with subscription administration and all the nuanced wants that include it.

We’re Backed by Nice Traders

You don’t want to fret about FastSpring being worthwhile or dependable. Together with our expertise, we additionally provide the peace of thoughts that comes with being backed by a top-performing, extremely respected funding agency. 

Because of Accel-KKR, FastSpring has the sources and proceeds wanted to assist scale your small business with on-line funds, whereas offering wonderful company, privateness, and safety governance.

We Develop When You Develop

Our a few years within the international funds platform trade has additionally enabled FastSpring to develop over time — however that progress has solely occurred due to our nice prospects. 

That’s for 2 causes: as a result of we work on a revenue-sharing mannequin, and since we’re a accomplice who desires that will help you proceed rising.

1. FastSpring Makes Cash When You Make Cash

Because of FastSpring’s income sharing mannequin, we make cash while you do. When your purchaser makes a purchase order, we cost a small fee charge on that transaction.

That signifies that in case you’re not transacting, we’re not charging that fee.

Our workforce will work with you to find out easy, flat-rate pricing primarily based in your quantity of enterprise and transaction time, and that pricing consists of all of our platform’s options and instruments. 

Study extra about FastSpring’s pricing right here, or request a gathering to debate extra particulars

2. FastSpring Needs to Be Your Associate, Not Simply Your Funds Resolution

Stardock was in a position to make the transition to SaaS subscriptions because of FastSpring’s ready-to-use current subscription infrastructure, however they noticed the mutual investments that we have been placing again into our personal platform to proceed creating new options and merchandise. 

This made Brad Sams of Stardock really feel safe in Stardock’s partnership with FastSpring, as a result of he might see we have been in it for the lengthy haul. “As a result of the higher we do, the higher FastSpring goes to do. We’ve bought to make it possible for everyone’s successful, and issues with FastSpring simply felt aligned.”

“FastSpring was on that path of continued funding and wasn’t simply gathering the paycheck each month and doing nothing.”

– Brad Sams, Stardock

Learn extra about Stardock’s expertise with FastSpring right here.

TestDome has additionally been very pleased with FastSpring’s help, noting that it goes from help with purchaser points and chargebacks all the way in which as much as the highest of the corporate and our CEO. 

TestDome CEO and co-founder Mario Zivic is glad to have been utilizing FastSpring for a decade, saying that FastSpring has been the clear and simple alternative for his or her service provider of document wants. 

In addition to extra widespread help for purchaser points like chargebacks, bank card points, and refund requests, Mario even acquired a suggestion of recommendation from FastSpring’s CEO. That resulted in a private telephone name and “a particularly helpful piece of recommendation,” noting that he has seen firsthand that “the willingness to assist and help was not restricted to Assist — it went all the way in which as much as the CEO.”

Learn extra of TestDome’s story about our partnership.

Award-Successful Buyer Assist and Buyer Success

The excessive degree of help and repair has not solely been acknowledged by our prospects — it has additionally been acknowledged in our trade. 

In April of this yr, FastSpring’s help workforce gained a Silver Stevie® award for Entrance-Line Buyer Service Group of the Yr within the “Know-how Industries – Laptop Software program” class.

Then in June, FastSpring’s buyer success workforce gained a gold Globee® award for Buyer Excellence within the “Achievement in Group Buyer Success” class.

We don’t simply say we need to be a accomplice — we got down to show it. 

Our Palms-On Migration Group Strives for Your Success

FastSpring help isn’t solely there for you after you’ve onboarded — we need to make sure you rise up and working on our funds platform as rapidly and simply as doable.

Our implementation workforce of hands-on, extremely environment friendly gross sales engineers are consultants in FastSpring’s pre-built net storefront answer, the versatile and intensive FastSpring API, webhook options, and extra. They’re there that will help you make a seamless transition by migration and integration. 

FastSpring has highly effective integrations with best-in-class third-party options, together with WordPress, Zapier, and a number of Google providers. Study extra about FastSpring integrations right here. 

Different Nice FastSpring Options

Listed here are a number of extra nice causes to make use of FastSpring: 

  • You’ll robotically be compliant with gross sales tax, VAT, and privateness rules world wide.
  • FastSpring accepts the highest 98% of fee strategies which can be utilized in 185 nations throughout the globe, in 21+ languages.
  • You’ll be able to customise seamless embedded or modal popup checkout experiences in your web site.
  • We make it simple to supply coupons, reductions, and dynamic worth factors for promotions.
  • Checkout could be streamlined to a single click on with 1ClickPay.
  • Sturdy documentation that features AI-powered search for exact, related responses in actual time.
  • And a lot extra!

To study extra, try our product overview, or signal as much as try our platform your self. Need personalised solutions? Request a demo with one in all our consultants.

3 Extra Digital River Alternate options

The next choices are widespread options you would possibly have a look at in case you’re assessing Digital River rivals. Take into account that not one of the under choices are retailers of document, so chances are you’ll have to complement their providers, both internally or with extra distributors and providers.

Stripe

Screenshot of Digital River alternative Stripe's homepage, with a colorful red, purple, and yellow background, large black text on the left, and photos of a smartphone screen and an analytics dashboard on the right.

Stripe is a well known fee processor that enables companies to simply accept debit playing cards, bank cards, and cellular funds, with options corresponding to:

  • Cost processing.
  • A customizable UI and pre-built checkout flows.
  • Easy subscription administration.
  • On-line invoicing.

You might be questioning if it’s an possibility for your small business just because it’s so ubiquitous, and it could seem at first to have decrease pricing than the service provider of document you’re presently utilizing. However that’s as a result of Stripe isn’t a service provider of document. 

Should you’re trying to decrease your transaction prices and you’ve gotten the size, experience, time, and groups to help the various providers you’ll be dropping by switching from an MoR to Stripe, this can be an excellent possibility for your small business. However you’ll have to make up the distinction in providers misplaced, together with tax compliance, fraud administration, and extra. Stripe does provide merchandise to cowl a few of these wants, however they’re add-ons that can enhance your total value — so any preliminary value financial savings would possibly rapidly disappear.

Nevertheless, if you wish to change from Digital River to a enterprise in the identical class with the options and peace of thoughts an MoR supplies, Stripe in all probability isn’t the precise Digital River competitor for you.

Adyen

Screenshot of Digital River alternative Adyen's homepage, white background with black or green text and a close-up image of a small digital device and stylus.

Adyen payments itself as an “end-to-end funds, knowledge, and monetary administration in a single answer.” Its fee options and monetary providers embrace options and merchandise corresponding to:

  • In-person and on-line funds in a single system.
  • Income optimization with clever fee routing to enhance conversion charges.
  • Subscription administration options like dunning automation.
  • Threat administration with fraud detection and prevention.

Whereas Adyen has a number of the includes a service provider of document gives, you’ll nonetheless have to handle your personal firm accounts and service provider accounts.

PayPal for Enterprise

Screenshot of Digital River alternative PayPal for Business' homepage, white background with black and blue text and photos of people and digital devices.

PayPal is a well known digital pockets for private on-line funds, however additionally they provide a fee processing possibility for small enterprise. PayPal for Enterprise is each an in-person and ecommerce answer.

(SaaS corporations utilizing FastSpring may also course of funds utilizing PayPal.)

Different options of PayPal for Enterprise embrace however are usually not restricted to: 

  • Constructed-in integrations with main on-line buying carts (corresponding to Shopify). 
  • QR code and POS methods.
  • Invoicing.
  • Chargeback safety (solely obtainable for enterprise accounts with Superior Credit score and Debit Card checkout).

In addition to PayPal for Enterprise, PayPal additionally has a fee processor particularly for SaaS referred to as Braintree.

How FastSpring Can Assist

Want a service provider of document that will help you develop your small business internationally? FastSpring is a full-stack, all-in-one fee answer for SaaS, software program, video video games, and different digital product companies. 

Our providers embrace VAT and gross sales tax calculation, assortment, and remittance; fee localization; regulation compliance; award successful shopper help; and a lot extra! 

Join a free account or request a demo as we speak.

Katie Stephan

Katie Stephan

Katie Stephan is the Senior Content material Strategist at FastSpring. In addition to her intensive advertising and marketing expertise, she has an MFA in artistic nonfiction writing and has served her native communities as a school writing teacher.

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