Round 10 a.m. Monday, Verizon customers started reporting outages on social media and to Down Detector that they don’t have any service besides SOS mode. Verizon acknowledged the “concern impacting service” at 11:48 a.m.
We’re conscious of a difficulty impacting service for some prospects. Our engineers are engaged and we’re working shortly to determine and resolve the problem.
— Verizon Information (@VerizonNews) September 30, 2024
The difficulty has been ongoing since its peak this morning when it had greater than 100,000 queries — Tom’s Information studies the quantity is right down to the 40,000 vary.
Reuters studies that the FCC is investigating and “working to find out the trigger and extent of those service disruptions.”
At 5:04 p.m., Verizon up to date prospects on X and stated it was a “community concern” that has “began to be restored.”
“We proceed to work across the clock to totally resolve this concern,” they added.
Verizon engineers are making progress on our community concern and repair has began to be restored. We all know how a lot folks depend on Verizon and apologize for any inconvenience a few of our prospects skilled in the present day. We proceed to work across the clock to totally resolve this…
— Verizon Information (@VerizonNews) September 30, 2024
This is what we all know.
The place Is Verizon Down?
The large Verizon outage seems to be throughout the U.S. with customers from California to Ohio to Florida reporting points.
Does Verizon Know Concerning the Challenge?
The corporate is conscious of the problem, although it has not acknowledged publicly what triggered the outage. On its web site and social media, Verizon stated community engineers are working to determine and resolve the issue.
Is AT&T Additionally Down?
Though customers have been additionally reporting points with AT&T, the corporate stated they aren’t experiencing outages, and it’s only a residual impact.
We aren’t experiencing a nationwide outage. Our nationwide community is working usually. Down Detector is probably going reflecting challenges our prospects are having trying to connect with customers on one other community.
— AT&T Information (@ATTNEWS) September 30, 2024
What Is SOS Mode?
SOS mode happens when your telephone cannot hook up with a community, although customers nonetheless ought to be capable of name 911.
